Payroll & Timesheets
Getting paid accurately and on time starts with submitting your timesheet. Payroll is processed weekly, with timesheets due by 10 am Monday to be included in that week’s pay run. Submissions received after this will be moved the following pay cycle. Payments are made every Wednesday, though some employees may see their pay arrive as early as Tuesday evening, depending on their bank.
Your host employer will confirm whether you’ll use our Online Timesheets system or a Manual Timesheet system, depending on what works best for their site. Both options are designed to keep the process simple, reliable, and accurate.
Timesheets must be submitted and authorised by your host employer by 10am each Monday to ensure timely payment.
Depending on your worksite, your host employer will determine whether you submit your timesheets online or manually. Both options are designed to make the process simple, accurate, and stress-free.
Online Timesheets
Logging and submitting your hours worked is simple with our secure online system. You can log your hours worked daily or at the end of your last shift for the week. Log in via your candidate portal using the details provided during onboarding. Submitting promptly at the end of the week allows your host employer time to review and approve before our payroll timesheet submission deadline.
If supervisor is on leave and unable to approve the timesheet, ask your interim supervisor to email our payroll team, confirming your worked hours before 10am Monday. This ensures you are paid accurately and on time.
If you’ve forgotten your login, contact us and we’ll help you reset your access quickly.
To help you get started, we’ve created step-by-step guides and short tutorial videos:
Manual Timesheets
Some host employers prefer manual timesheets, which is a straightforward and flexible option. We can provide you with a pre-printed timesheet booklet or an editable PDF version to make recording your hours easy.
To help ensure accuracy:
- Complete your timesheet daily rather than leaving it until the end of the week.
- Double check start times, finish times, and breaks before submitting.
- Ensure your host employer has signed your timesheet before sending it through.
- If your host employer is on leave or unavailable, ask your interim supervisor to email our payroll team confirming your worked hours before 10am Monday. Alternatively, send your timesheet to us and we can help obtain approval.
For your convenience, you can access both versions here:
Need Help?
If you have any questions about submitting your timesheets or navigating our payroll system, we’re here to support you. Our team can guide you through the process and ensure your hours are accurately recorded and paid on time.
Take the next step with confidence — email our payroll team or contact us directly for personalised assistance.